eType 2.0 Video Tutorials
Overview
The eType 2.0 video tutorial series provides step-by-step visual guidance for all major platform features. These comprehensive tutorials walk you through essential tasks from initial setup to advanced subscriber management, helping you maximize your eType Services experience.
Use these videos when you prefer visual learning, need to train new team members, or want to see features demonstrated before implementing them. Each tutorial focuses on a specific aspect of the platform and can be viewed independently based on your current needs.
Prerequisites:
Active eType Services account
Basic computer navigation skills
Internet connection for video streaming
Video Duration: Most tutorials are 3-8 minutes long, perfect for quick learning sessions
Video Tutorial Library
Getting Started
Dashboard Overview
Video Link: Dashboard Overview Tutorial
Duration: 2 min
Topics Covered:
Navigating the main dashboard interface
Understanding key metrics and reports
Accessing different platform sections
Interpreting subscriber analytics
Upload a Publication
Video Link: Publication Upload Tutorial
Duration: 2 min
Topics Covered:
PDF upload process
Publication settings configuration
Quality control and preview
Publishing and distribution
Subscriber Management
Subscription Report Overview
Video Link: Subscription Report Tutorial
Duration: 3 min
Topics Covered:
Navigating subscriber reports
Filtering and searching subscriber data
Understanding subscription statuses
Exporting subscriber information
Add a Subscriber
Video Link: Add Subscriber Tutorial
Duration: 3 min
Topics Covered:
Manual subscriber creation process
Required subscriber information fields
Setting subscription parameters
Subscription activation
Edit a Subscriber
Video Link: Edit Subscriber Tutorial
Duration: 2 min
Topics Covered:
Locating existing subscriber records
Modifying subscriber information
Updating subscription details
Managing account status changes
Advanced Features
Print Subscribers
Video Link: Print Subscribers Tutorial
Duration: 2 min
Topics Covered:
Print subscriber verification process
Managing print-to-digital transitions
Handling subscriber verification requests
Maintaining print subscriber databases
Subscription Plans
Video Link: Subscription Plans Tutorial
Duration: 2 min 30 sec
Topics Covered:
Creating and configuring subscription plans
Setting pricing and access levels
Managing trial periods and promotions
Plan activation and management
How to Use These Tutorials
For New Users
Start with Dashboard Overview to understand the platform layout
Watch Upload a Publication to learn your primary workflow
Review Subscription Report Overview to understand your subscriber data
Progress to specific tutorials based on your immediate needs
For Training Team Members
Use tutorials as structured training modules
Pause videos to practice each step in your live account
Combine video learning with hands-on practice
Reference specific tutorials when questions arise
For Troubleshooting
Revisit relevant tutorials when encountering issues
Compare your process with the demonstrated steps
Use tutorials to verify you're following best practices
FAQs
Q: Do I need to watch all videos in order?
A: No, each tutorial focuses on a specific feature and can be viewed independently. Start with topics most relevant to your immediate needs.
Q: Can I access these videos anytime?
A: Yes, all tutorials are hosted on Vimeo and available 24/7. Bookmark this page for easy access to the video library.
Q: What if the interface in the video looks different from my account?
A: Minor interface updates may occur, but core functionality remains the same. If you notice significant differences, contact support for guidance.
Q: Are there tutorials for advanced features not listed here?
A: This collection covers the most essential eType 2.0 features. For advanced topics or newer features, check for updated video resources or contact support.
Q: Can I share these videos with my team?
A: Yes, these tutorials are designed for sharing with team members who need eType Services training.
Q: How often are these tutorials updated?
A: Videos are updated when significant platform changes occur. Always refer to the most current help documentation for the latest procedures.
Q: What if I'm still having trouble after watching a tutorial?
A: Contact eType Services support for personalized assistance. Having watched the relevant tutorial will help support staff understand your specific challenge.
