eType 2.0 Video Tutorials

Edited

Overview

The eType 2.0 video tutorial series provides step-by-step visual guidance for all major platform features. These comprehensive tutorials walk you through essential tasks from initial setup to advanced subscriber management, helping you maximize your eType Services experience.

Use these videos when you prefer visual learning, need to train new team members, or want to see features demonstrated before implementing them. Each tutorial focuses on a specific aspect of the platform and can be viewed independently based on your current needs.

Prerequisites:

  • Active eType Services account

  • Basic computer navigation skills

  • Internet connection for video streaming

Video Duration: Most tutorials are 3-8 minutes long, perfect for quick learning sessions

Video Tutorial Library

Getting Started

Dashboard Overview

  • Video Link: Dashboard Overview Tutorial

  • Duration: 2 min

  • Topics Covered:

    • Navigating the main dashboard interface

    • Understanding key metrics and reports

    • Accessing different platform sections

    • Interpreting subscriber analytics

Upload a Publication

  • Video Link: Publication Upload Tutorial

  • Duration: 2 min

  • Topics Covered:

    • PDF upload process

    • Publication settings configuration

    • Quality control and preview

    • Publishing and distribution

Subscriber Management

Subscription Report Overview

  • Video Link: Subscription Report Tutorial

  • Duration: 3 min

  • Topics Covered:

    • Navigating subscriber reports

    • Filtering and searching subscriber data

    • Understanding subscription statuses

    • Exporting subscriber information

Add a Subscriber

  • Video Link: Add Subscriber Tutorial

  • Duration: 3 min

  • Topics Covered:

    • Manual subscriber creation process

    • Required subscriber information fields

    • Setting subscription parameters

    • Subscription activation

Edit a Subscriber

  • Video Link: Edit Subscriber Tutorial

  • Duration: 2 min

  • Topics Covered:

    • Locating existing subscriber records

    • Modifying subscriber information

    • Updating subscription details

    • Managing account status changes

Advanced Features

Print Subscribers

  • Video Link: Print Subscribers Tutorial

  • Duration: 2 min

  • Topics Covered:

    • Print subscriber verification process

    • Managing print-to-digital transitions

    • Handling subscriber verification requests

    • Maintaining print subscriber databases

Subscription Plans

  • Video Link: Subscription Plans Tutorial

  • Duration: 2 min 30 sec

  • Topics Covered:

    • Creating and configuring subscription plans

    • Setting pricing and access levels

    • Managing trial periods and promotions

    • Plan activation and management

How to Use These Tutorials

For New Users

  1. Start with Dashboard Overview to understand the platform layout

  2. Watch Upload a Publication to learn your primary workflow

  3. Review Subscription Report Overview to understand your subscriber data

  4. Progress to specific tutorials based on your immediate needs

For Training Team Members

  • Use tutorials as structured training modules

  • Pause videos to practice each step in your live account

  • Combine video learning with hands-on practice

  • Reference specific tutorials when questions arise

For Troubleshooting

  • Revisit relevant tutorials when encountering issues

  • Compare your process with the demonstrated steps

  • Use tutorials to verify you're following best practices

FAQs

Q: Do I need to watch all videos in order?

A: No, each tutorial focuses on a specific feature and can be viewed independently. Start with topics most relevant to your immediate needs.

Q: Can I access these videos anytime?

A: Yes, all tutorials are hosted on Vimeo and available 24/7. Bookmark this page for easy access to the video library.

Q: What if the interface in the video looks different from my account?

A: Minor interface updates may occur, but core functionality remains the same. If you notice significant differences, contact support for guidance.

Q: Are there tutorials for advanced features not listed here?

A: This collection covers the most essential eType 2.0 features. For advanced topics or newer features, check for updated video resources or contact support.

Q: Can I share these videos with my team?

A: Yes, these tutorials are designed for sharing with team members who need eType Services training.

Q: How often are these tutorials updated?

A: Videos are updated when significant platform changes occur. Always refer to the most current help documentation for the latest procedures.

Q: What if I'm still having trouble after watching a tutorial?

A: Contact eType Services support for personalized assistance. Having watched the relevant tutorial will help support staff understand your specific challenge.

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