How to Verify a Print Subscriber's Access to E-Edition

Print subscriber verification allows you to provide complimentary e-Edition access to current print subscribers who are bundled in a single subscription plan. This process ensures legitimate print subscribers receive digital access while maintaining subscription accuracy.

Use this verification system when you offer current print subscribers free e-Edition access as part of their subscription benefits. The system provides temporary access while you verify their print subscription status and set appropriate expiration dates.

Prerequisites: You need publisher credentials for the eType system and access to your print circulation records. Verification should be completed within one week of subscriber registration to maintain uninterrupted access.

When print subscribers request e-Edition access:

1. They click "Already a Print Subscriber" button on your paywall

2. They complete a registration form to create an e-Edition account

3. The system provides temporary access (valid for one week)

4. An automated email notifies you of the new registration requiring verification

1. Navigate to http://www.etypeservices.com

2. Log in with your publisher credentials (username/password)

3. Select "Print Subscribers" under the Circulation section at the top of the screen

The Print Subscribers report displays all unverified accounts registered as print subscribers. Each entry shows:

• Subscriber name and contact information

• Registration date

• Current temporary access status

• Action buttons for approval

For each unverified account:

1. Cross-reference with your print system

   • Search your print circulation records for the registrant

   • Verify their name, address, and subscription status

   • Check their print subscription expiration date

2. If subscriber is found in print system:

   • Update the e-Edition expiration date to match their print subscription expiration

   • Click the "Approve" button to grant ongoing access

   • The subscriber will receive confirmation of their approved access

3. If subscriber is not found in print system:

   • They maintain one week of temporary access

   • Contact them within that week to discuss subscription options

   • Consider converting them to a paid digital or print+digital subscription

For approved subscribers:

• Monitor their account status in regular subscriber reports

• Ensure their e-Edition access expires simultaneously with print subscription

For unverified registrants:

• Contact within the one-week trial period

• Offer conversion to paid subscription plans

• Provide information about subscription benefits and pricing

Q: How long do unverified print subscribers have access?

A: They receive one week of complimentary access to allow time for verification against your print circulation records.

Q: What happens if I don't verify a subscriber within one week?

A: Their temporary access expires. You can still verify them later, but they'll lose access until approval is completed.

Q: Can I bulk approve multiple print subscribers at once?

A: Each account must be individually verified against your print records to ensure accuracy. This prevents unauthorized access.

Q: What if a print subscriber's name doesn't exactly match between systems?

A: Look for variations in spelling, nicknames, or different family members at the same address. Use your judgment and contact the subscriber if verification is unclear.

Q: Should I approve subscribers whose print subscriptions are expired?

A: No, only approve current print subscribers. Offer expired print subscribers the opportunity to renew their print subscription or purchase a new digital plan.

Q: What email notifications will I receive?

A: You'll receive automated emails when new print subscribers register, allowing you to verify them promptly.

Q: Can I modify the expiration date after approval?

A: Yes, you can edit expiration dates later using the standard subscriber editing process if print subscription dates change.

Q: What if someone falsely claims to be a print subscriber?

A: The verification process prevents this by requiring confirmation against your actual circulation records before granting ongoing access.